Pre-Purchase FAQ

Q: What is DTF?

Direct to Film (DTF) represents a cutting-edge method utilized in crafting T-shirts. DTF facilitates the crafting of vivid, multi-hued designs, seamlessly transferring them onto different garments through a heat press. The Direct To Film Printing process entails applying specialized ink onto a textile-specific film.

Q: What is your TAT (turnaround time)?

For orders submitted by 1 PM PST, turnaround time is same-day, while orders placed after this deadline are fulfilled the following day. Should you require an urgent print, please don't hesitate to reach out to us.

Q: What size print do I need for my shirts?

Typical Width

Pocket: 4 inches
Baby Onesie: 5 inches
Toddler: 6 inches
Youth: 8 inches
Adult XS, S, M, L, XL: 11-12 inches
Adult 2XL, 3XL: 12-14 inches
Adult 4XL: 15 inches

Q: What format should my file be?

Ensure your file meets these guidelines: it should be a high-resolution transparent PNG, TIFF, PDF, PSD, or AI format. For the best print quality, provide a file with at least 300 DPI resolution. Remember, it's your responsibility to verify the quality of the uploaded file before proceeding.

Q: Do you have an expedited shipping option?

Certainly! We provide various shipping choices, including express and overnight delivery services. When placing your order, you can choose the shipping option that suits your delivery timeframe and preferences best.

Q: What are the pressing instructions?

Here are the straightforward steps for a flawless application:

  1. Position the transfer onto the garment, then lay a transfer or parchment paper over it for optimal results.
  2. Apply heat using a heat press or iron set to 320°F with medium pressure for 15 seconds.
  3. After heating, allow the transfer to cool for at least 2-3 minutes, then peel it off from any side. The cold peel option is selected by default for superior results.
  4. While not necessary, a repress is recommended. To do so, simply place parchment paper over the transfer again and press at 320°F for 15 seconds.